General Care Tips for Clothing

Learn the secrets to maintaining your wardrobe's pristine condition with our comprehensive care guide. We'll walk you through decoding care symbols, mastering wash and dry cycles, and applying specialized techniques for every fabric type—from delicate silk and luxurious wool to everyday cotton and durable denim.

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Unisex Jackets collection

Excellence by Design, Curated with Purpose

Britlecta stands for uncompromising standards in everything we offer. We've built more than just an online store—we've created a carefully curated sanctuary where exceptional quality meets purposeful design. Every product in our collection is handpicked to seamlessly merge form with function, ensuring that whether you're seeking everyday essentials or statement pieces, you'll discover items that truly resonate with your unique lifestyle and aesthetic.

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Collections

Unisex Pants collection

Frequently Asked Questions

How much does shipping cost?

We Offer Free Shipping for all Orders

How long will it take to receive my order?

Orders typically ship within 1-2 business days and arrive within 3-5 business days for domestic UK deliveries.

Do you ship internationally?

No, we currently only ship within theUnited Kingdom.

How can I track my order?

You’ll receive a tracking number via email once your order ships. You can also check your order status by going to Track your Order Page

What is your return policy?

We accept returns within 30 days of receiving your item. Items must be in their original condition with all packaging and accessories included.

How do I initiate a return?

Contact our customer service team via email at support@britlecta.shop or by phone at +447424349216with your order number and reason for return. We’ll provide you with return instructions.

Who pays for return shipping?

If the return is due to our error (damaged item, wrong item shipped, etc.), we’ll cover return shipping costs. For returns due to change of mind or personal preference, the customer is responsible for return shipping.

How long does it take to process a refund?

Once we receive and inspect your return, refunds are typically processed within 5-7 business days. The credit will appear on your original payment method.

What payment methods do you accept?

We accept major credit cards and debit cards. All payments are processed securely through our third-party payment processors.

Can I modify or cancel my order after it’s been placed?

You may request modifications or cancellations by contacting our customer service team Support hours: 09:00 AM to 05:00 PM (Monday to Friday, GMT Time)after placing your order. Once an order begins processing, we cannot guarantee changes can be made.

Do you charge sales tax?

Yes, we collect sales tax according to applicable state and local tax laws. The exact amount will be calculated at checkout based on your shipping address.

Is my payment information secure?

Yes. We do not store your payment card details. All payment information is provided directly to our secure, PCI-DSS compliant payment processors.